Job Description
Quality Assurance Specialist (Remote)
Position: Quality Assurance Specialist (Remote)
Job Description:
The Quality Assurance Specialist will collaborate with Plan Administrators and their team to ensure that client retirement plans are maintained in accordance with their design and in full compliance with their laws. The specialist will review valuations, administration projects, testing, and calculations for accuracy and compliance, as well as provide consulting and training on their related matters. This role requires a strong understanding of our client's regulations, Department of Labor regulations, and IRS guidelines, along with excellent communication and organizational skills.
Essential Duties and Responsibilities:
- Provide expert consulting and research on our client's compliance matters to both team members and clients as needed.
- Review and validate valuations, administration projects, testing, and calculations performed by the administration team to ensure accuracy and compliance with company requirements.
- Address and respond promptly to inquiries in the Quality Assurance technical question inbox.
- Offer support for maintaining plan documents, including reviewing amendments, takeover/start-up documents, and assisting with restatement processes.
- Proactively collaborate with Plan Administrators, Relationship Managers, New Business, and Management to deliver training on maintaining company-compliant retirement plans.
- Interpret and implement procedures for compliance updates following new legislation, ensuring all necessary changes are incorporated effectively.
- Working knowledge as a Third-Party Administrator for multiple clients that sponsor the following plan types: 401(k), 403(b), 457, Cash Balance, Profit Sharing, and Money Purchase Plans.
- Working knowledge of ERISA and related DOL rulings.
- Must possess analytical skills with the ability to work independently, proactively, and with a sense of urgency.
- Effective written and verbal communication and follow-through skills.
- Prior auditing and compliance review experience or equivalent internal peer review experience.
- Ability to work with minimal supervision and must be a strong team player across all teams.
- Willingness to be flexible related to internal and external deadlines and/or Team Member requests for support.
- Presents outstanding organization and prioritization skills.
- Must possess a strong work ethic and the ability to maintain a professional demeanor, particularly in stressful situations.
Experience and Certifications Preferred:
- Prior experience using Pension Pal.
- Prior experience using Relius Documents.
- BA Degree in Business.
- 5-7 Years of working experience in reviewing retirement plans for compliance with the Department of Labor laws and Internal Revenue Service.
Skills Required:
- Advanced knowledge of ERISA and related DOL rulings.
- Proficient in Microsoft Excel, Word and Outlook.
- Time management: the ability to organize and manage multiple priorities
- Excellent interpersonal and communication skills.
- Strong team player.
- Commitment to company values.
Location
TN